PRIVACY POLICY

The House of Tiles has created this privacy statement as a means of demonstrating our firm commitment to your privacy. At The House of Tiles, we value everyone’s right to privacy, and it’s our priority to ensure that we will not compromise the privacy of anyone. The information we collect about you when you place an order or request a quote is solely used to process your orders.

Your Details Registration

We do not require that you provide any information, nor create a username and password to use our site. We don’t even provide this as an option.

Orders and Quotes

If you request samples, quotations or wish to purchase a product from us, we will request certain personally identifiable information from you on our order/quotation forms. You must provide contact information (such as name, email, and shipping address). We don’t require any financial information to be input on our website.

How we use your information

We use your information only to fulfill your order or provide you a quotation. We will NOT ever share your data with anyone. Any information you provide us with will NEVER be sold, given, rented or traded to others.

Information Sharing and Disclosure Aggregate Information (non-personally identifiable)

We do not share aggregated demographic information about our clients with our partners and advertisers.

Personally identifiable information

We don’t share any personal information with anyone. Ever.

Agents

We use an outside shipping company to fulfill orders. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Other Third Parties

We also use various shipping providers that are prohibited from using your personally identifiable information for any other purpose.

Site Security

All employees of The House of Tiles take your personal information very seriously indeed. All of our employees must learn and adhere to our security policies. Access to personal information is limited to key management personnel.

Credit Card Information

We don’t store it, and we don’t ever ask for it.

Communications Promotional Emails

From time to time we may send out email notifications related to new products, special deals and promotions. In addition, you will receive communication from us if you contact us for a particular reason, to receive your quotes, or if we need to contact you for administrative purposes.

Choice/Opt-out

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at contact@gbsolutionsgroup.com.

General Information Use of Log Files

When you visit our site we automatically log your IP address, your browser type and your access times. This information is utilised to conduct website performance evaluation, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our customers find to be of most appeal. We use this data to maximise the value our site offers.

Use of Cookies

Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter a website. The ability to select products on our site is not dictated by cookies. We don’t use cookies to promote products you looked at before. A session ID cookie expires when you close your browser.

Links To Other Sites

This website may contain links to other, external websites. Please note that when you click on one of these links, you may be leaving the The House of Tiles website (tiles.ae) and entering another website. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may well differ from our own.

Changes to this Privacy Statement

We do reserve the right to change this Privacy Policy at any time. If we do decide to change it, we will post these changes within this privacy statement, on the homepage, and any other places we deem appropriate so that you are made aware of said changes. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us by emailing: contact@gbsolutionsgroup.com.